Print ISSN: 2204-1990

Online ISSN: 1323-6903

Keywords : Malaysia

Purchase Intention towards IoT Smart Homes in Malaysia:A Value-Based Adoption Model


Journal of Contemporary Issues in Business and Government, 2021, Volume 27, Issue 3, Pages 388-396
DOI: 10.47750/cibg.2021.27.03.053

Internet of Things (IoT) has been the attention in the field of study of innovation. However, there is still lack of study in marketing, especially in the Southeast Asia context. This study strives to examine Internet of Things, specifically focused on Smart Homes in Malaysia context. Hence, this study tested the impact of antecedents and consequences of perceived value, supported by Value-Based Adoption Model (VAM). This study examines the conceptual framework using an online self-administered survey using 163 respondents and employed Smart PLS in analysing the data. The results of analysis showed that perceived fee is an important determinant for perceived value, and perceived value showed a significant positive impact on purchase intention towards Smart Homes. This study found perceived usefulness has been a significant predictor of perceived value; while perceived value showed significant positive impact on adoption intention.

A Time To Shine: How Business Interruption Micro Takaful Scheme Step Up To Covid-19 For Micro Enterprises In Malaysia


Journal of Contemporary Issues in Business and Government, 2021, Volume 27, Issue 2, Pages 171-177
DOI: 10.47750/cibg.2021.27.02.022

After a series of disasters, including major floods, landslides, and hurricanes, Malaysia was affected by multiple damages and losses. Moreover, with the proclamation of the Movement Control Order (MCO) by the government, the COVID-19 pandemic has led to widespread economic disruption across the country. By this year, Malaysia's Gross Domestic Product (GDP) is projected to contract between 0.1 per cent and 4.6 per cent. However, this projection may be negatively impacted due to the closures of short-term business, sales losses, and the downturn in revenue. In Malaysia, the Micro, Small and Medium Enterprises (MSMEs) amounted to 907,765, in which 693,679 (76.5%) comprised of microenterprises (MEs). After ceasing their operations, these MEs and businesses were prone to bankruptcy, in which MEs were severely affected by the MCO. Therefore, this article investigated the coverage of existing insurance schemes of business interruption losses, formulated the business protection schemes against business losses by observing the effects of COVID-19, and the requirements of takaful/insurance protection, particularly on MEs in Malaysia. Hence, this article focused on business interruption during a pandemic, which involved microbusiness interruption scheme for MEs in Malaysia.


The Dynamic Impact of Crude Oil Price and Real Estate Growth on Stock Market Performance

Josephine Yau Tan Hwang; Dayang Siti Salbiah binti Awang Omar; Mubashir Ali Khan; Audrey Liwan; Jerome Kueh Swee Hui

Journal of Contemporary Issues in Business and Government, 2021, Volume 27, Issue 2, Pages 2828-2843
DOI: 10.47750/cibg.2021.27.02.293

This paper examines the effect of crude oil price and real estate growth on Malaysian stock market performance by examining the monthly data from 1999-2016 using both linear and non-linear tests. These tests examine the long-run and short-run relationship among variables. Granger causality test is used to measure the short-run adjustments towards the long-run relationship among the variables. The results of Granger causality test indicates that a bidirectional relationship exists between stock market performance, crude oil price, real estate. In other words, there is a dynamic relationship among the stock market performance, crude oil and real estate.

Do Service Quality, Price, and Comfort Affect Consumer Satisfaction: The Study of Ride-Hailing Services in Malaysia

Wan Farha Wan Zulkiffli; Nik Alif Amri Nik Hashim; Munirah Mahshar; Derweanna Bah Simpong; Nur Izzati Mohamad Anuar; Mohd Zulkifli Muhammad

Journal of Contemporary Issues in Business and Government, 2021, Volume 27, Issue 2, Pages 4562-4571
DOI: 10.47750/cibg.2021.27.02.482

The purpose of this study is to examine how service quality, price, and comfort affect
consumer satisfaction towards ride-hailing services in Malaysia. In view of several ridehailing
service issues such as frequent booking cancellation by the drivers and increased
scheduled price due to the unavailability of drivers, the consumers have, in turn, expressed a
low level of satisfaction towards ride-hailing services in Malaysia. Hence, this study
employed a quantitative technique to identify the associations between service quality, price,
and comfort with consumer satisfaction towards ride-hailing services in Malaysia by
distributing 250 questionnaires to the younger generation of age 18-35 years old in Klang
Valley. All research hypotheses were accepted, thus affirming service quality, price, and
comfort as the main factors influencing consumer satisfaction.

Challenges of Home Tutors in Complying With Malaysian Tax Requirement


Journal of Contemporary Issues in Business and Government, 2021, Volume 27, Issue 2, Pages 42-51
DOI: 10.47750/cibg.2021.27.02.006

Home Tuition has become a phenomenon in our country. Statistical reports have indicated an increasing number of tuition centres registered from 2010 to 2013 (MOE, 2013). This is because home tuition is convenient and time-saving since parents do not need to send their children to the tuition centre. According to the survey conducted by salary explorer (2020), in Malaysia, the average income for full-time home tuition is about RM8, 870 per month. This shows that the income received by home tutors is more than the minimum amount subjected to tax. However, the government faces difficulty in tracing their actual income since the majority of them did not declare it as the payment received in cash. From the IRBM report, for the year of assessment 2017, only 15.24% of the individual taxpayers complied in paying their income tax, and this percentage would also include home tutors. Specifically, this study examines the effect of factors such as knowledge, morale, and penalty on tax compliance of home tutors in Malaysia. The samples consist of home tutors registered under Private Tutor Company based in Kuala Lumpur and Selangor. This study employed a questionnaire survey for the data collection method and 167 respondents answered the questionnaires distributed online such as through WhatsApp and email. All of the data were recorded under an excel spreadsheet and analyzed using SPSS version 16. The result indicated that all of the factors have a significant relationship with tax compliance. This can be useful to the government in analysing the arising issue. The findings send an important signal to the government that more tax education programs should be carried out to transfer tax knowledge to the individual taxpayers. This is vital because by having sufficient tax knowledge, taxpayers will understand their responsibilities to comply with tax obligations.

Approaches to Effective Management in Reducing Plastic Waste in Malaysia from the Socio-Legal Aspect

Hanim Kamaruddin; Nur Insyirah Bt Jasri; Munirah binti Mohamed Halid; Nur Wafaa Azreen binti Mohd; Nur Hasyazira Binti Hashim; Nur Najwa Athirah bt Mohamed Nawawi; Sahain Nada Puthucheary

Journal of Contemporary Issues in Business and Government, 2021, Volume 27, Issue 1, Pages 4483-4489

Plastic waste pollution is a major problem in Malaysia as the country ranks among the top ten countries with mismanaged plastic waste in the world. Malaysia has produced significant amount of plastic waste where most are washed into the oceans, dumped at landfills, burnt, and a fraction being recycled. This situation continuously affects human health and environment especially in marine waters. Existing waste management practices lack in handling large amount of plastic waste from household and businesses as there is no uniform approach within Malaysia to address the use of plastic waste. This paper reviews and analyses existing laws and social practice in relation to reducing plastic waste in Malaysia. It concludes that initiatives by the Malaysian government to reduce plastic waste is still within preliminary stages, and substantive legal approach remains absent.

Extended Producer Responsibility (EPR) in Malaysia – Towards a Sustainable Waste Management System

Hanim Kamaruddin; Muhamad Azham Marwan

Journal of Contemporary Issues in Business and Government, 2021, Volume 27, Issue 1, Pages 4490-4497

Extended Producer Responsibility (EPR) is a widely used principle that focuses on the responsibility of manufacturers throughout the life-cycle of products taking into account their impacts on the environment for a sound sustainable waste management. The EPR has emerged as a significant tool conceptualized from the polluter pay principle (PPP) to regulate manufacturer’s role in controlling or preventing harmful consequences of their products into the environment. In this paper, the main discussion will revolve around the opportunities of establishing an EPR legal system in Malaysia especially in regards to supporting management of solid waste such as plastic. Existing Malaysian related waste management strategies are reviewed to seek opportunities in implementing EPR under the Circular Economy initiatives. The EPR implementation schemes in selected countries will also be highlighted in the context of sustainable waste management.

A Conceptual Analysis of Effective Gig Works System for Sustainable Employment in Challenging Times


Journal of Contemporary Issues in Business and Government, 2021, Volume 27, Issue 1, Pages 1427-1440

World today is having a crisis on global health issue and business environment’s uncertainty that significantly affected people’s income and survival. Further, job losses and unemployment are among the problems that influence the ability of the community to fulfil their household needs and wants. One way to manage the crisis is by providing employment opportunities that offer a stable income for the household to meet their financial expenses from time to time. In Malaysia, the Bottom 40 (B40) community group is the most affected by the current economy situation. The higher cost of living and lower level wages rate also add to the struggle of the community to live their life and forced the people to find an alternative work to survive the increased financial expenses. Gig-economy is an emerging labour market where the employer engages with the independent employees for short term contracts or also known as a freelancer. This new employment trend offers potentials for job creations to solve unemployment issue in the community especially during the challenging times. The underlying assumptions of four established theories in human resources management field are used to guide the articulation of the proposed framework. A conceptual analysis for an effective gig works system towards sustainable income for the community is discussed based on the current situations and Malaysian contextual elements.

Do seasonal anomalies still persist? Empirical evidence post-global financial crisis

Muskan Kaur, Dinesh Jaisinghani , Mahesh Ramalingam

Journal of Contemporary Issues in Business and Government, 2019, Volume 25, Issue 1, Pages 44-65

The present study examines the presence of seasonal anomalies and volatility clustering in the Malaysian securities market in the post-global financial crisis period. An analysis has been performed for 11 different broad and sectoral indices of the Bursa Malaysia stock exchange. The time frame of one decade post the global financial crisis, that is, from 2009 to 2018, has been chosen for the empirical analysis. The results provide strong support for the existence of the presence of the day-of-theweek effect and the trading-month effect for the Malaysian market. However, there is weak evidence supporting the month-of-the-year effect. The results further highlight significant volatility clustering for the Malaysian market. Moreover, it is also observed that negative shocks generate higher volatility in the Malaysian market, as compared to positive shocks. The overall results confirm that the Malaysian market is not weak-form efficient in the post-global financial crisis period.

Factors Affecting Smartphone Purchase Decisions of Generation-Y

Nushrat Shabrin, Sarod Khandaker, Saad Bin Abul Kashem, Chan Kit Hie, Teresa Susila

Journal of Contemporary Issues in Business and Government, 2017, Volume 23, Issue 1, Pages 47-65

Smartphones have become an indispensable part of daily life of GenerationY. Currently, Generation-Y accounts for the biggest proportion of the Malaysian population, and they are the main users of smartphones. The main objective of this research is to determine the factors influencing the smartphone purchase decisions of Generation-Y. Based on a literature review and survey, this study finds seven factors that influence smartphone purchase decisions: brand, convenience, dependency, price, social influence, product feature and social needs. The research used a questionnaire with a 5-point Likert scale for data collection and a sample of 152 respondents (Generation-Y) from the Kuching region of Malaysia. We find evidence that social influence, product feature, and brand image have significant positive impacts on the smartphone purchasing decisions. Other factors, such as convenience, dependency, price and social needs were statistically insignificant.