Factors influencing Employee Engagement in Public and Private Sector Banks in Chhattisgarh
Journal of Contemporary Issues in Business and Government,
2021, Volume 27, Issue 3, Pages 172-179
AbstractEmployee involvement is regarded by many as a modern human resource strategy that helps companies to deal with volatile and turbulent market conditions. However, the research community in the banking industry is still searching for predictors of employee engagement. In Chhattisgarh, the banking sector is regarded as a place to work that respects the needs of each individual employee while also inspiring them to achieve their individual goals. The aim of this study was to highlight the needs of various individuals as well as the organization's expectations. Understanding generation Y (Gen Y) specific characteristics, desires, and aspirations, which are critical in today's context, is emphasised. Understanding how Gen Y workers act and what motivates them, as well as how they vary from Gen X employees, is a major focus. Better results are achieved by banks that are eager to understand their customers' needs and willing to support their employees' growth. A standardised questionnaire was used to collect data from 412 respondents in selected cities of public and private sector banks in Chhattisgarh. In addition, the element "work satisfaction" is used to examine individual personal differences in the organization's success.
- Agrawal, S., &Ojha, R. P. (2016), “Employee engagement in new business horizon,” (Article in Press).
- Agrawal, S. (2015), “Predictors of employee engagement: A public sector unit experience”, Strategic HR Review, 14(1/2), pp. 57-68.
- Brown, S. P. (1996), “A meta analysis and review of organizational research on job involvement,” Psychological Bulletin, 120(2), pp. 235–255.
- Catlette, B., &Hadden, R. (2001). Contented cows give better milk: the plain truth about employee relations and your bottom line. Germantown: Saltillo Publishing.
- Crabtree, (2013), Worldwide, 13% of employees are engaged at work, available at http://www.gallup.com/poll/165269/worldwide-employees-engaged-work.aspx accessed on 21 January 2016.
- Eddy, S. W., Schweitzer, L., & Lyons, S. T. (2010). New generation, great expectations: A field study of the millennial generation. Journal of Business and Psychology, 25, pp. 281-292.
- Frank, F. D., Finnegan, R. P., & Taylor, C. R. (2004), “The race for talent: Retaining and engaging workers in the 21st century”, Human Resource Planning, 27(3), pp. 12-25.
- Gilbert, J. (2011), “The Millennials: A new generation of employees: A new set of engagement policies,” Ivey Business Journal.
- Harter, J.K., Schmidt, F.L. and Hayes, T.L. (2002), “Business-unit level relationship between employee satisfaction, employee engagement, and business outcomes: A meta analysis”, Journal of Applied Psychology, 87, pp. 268-79.
- Hue, C., Wong, A., & Tjosvold, D. (2007), “Turnover intention and performance in China: The role of positive affectivity, Chinese values, perceived organizational support and constructive controversy”, Journal of Occupational and Organizational Psychology, 80(4), pp. 735-751.
- Kahn, W.A. (1990), “Psychological conditions of personal engagement and disengagement at work”, Academy of Management Journal, 33, pp. 692-724.
- Little, B., & Little, P. (2006), “Employee engagement: Conceptual issues”, Journal of Organizational Culture, Communication, and Concept, 10(1), pp. 111-120.
- Locke, E.A., & Taylor, M. S. (1990), Stress, coping, and the meaning of work in Brief, A. and W.R. Nord (Ends) Meanings of Occupational Work, pp135-170. Lexington, Lexington Books.
- McConnell (2011), “Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: A metaanalysis”, Journal of Applied Psychology, 87(2), pp. 268-279.
- Macey, W. H., & Schneider, B. (2008), “The meaning of employee engagement,” Industrial and Organizational Psychology, 1, pp. 3-30.
- Martin, C. A. (2005), “From high maintenance to high productivity what managers need to know about Generation Y”, Industrial and Commercial Training, 37(1), pp. 39-44.
- May, D. R., Gilson, R. L., & Harter, L. M. (2004), “The psychological conditions of meaningfulness, safety and availability and the engagement of the human spirit at work”, Journal of Occupational & Organizational Psychology, 77, pp. 11-37.
- Men, L. R. (2015). Employee Engagement in relation to employee–organization relationships and internal reputation: Effects of leadership communication. Public Relations Journal, 9(2), 1-22.
- Meyer, J. P., & Allen, N. J. (1997), Commitment in the Workplace: Theory Research, and Application, Thousand Oaks, CA: Sage.
- Myers, K., &Sadaghiani, K. (2010), “Millenials in the workplace: A communication perspective on millennial’s organizational relationships and performance”, Journal of Business Psychology, 25, pp. 225-238.
- Paullay, I., Alleger, G., & Stone-Romero, E. (1994), “Construct validation of two instruments designed to measure job involvement and work centrality,” Journal of Applied Psychology, 79, pp. 224-8.
- Robinson, I. (2006), Human Resource Management in Organisations. London, CIPD.
- Saks, A.M. (2006) “Antecedents and consequences of employee engagement‟, Journal of Managerial Psychology, 21(6), pp. 600-619.
- Schaufeli, W.B., & Bakker, A.B. (2004), “Job demands, job resources, and their relationship with burnout and engagement: a multi-sample study”, Journal of Organisational Behaviour, 25, pp. 293-315.
- Schaufeli, W. B., Casanova, M., Gonzalez-Roma, V., & Bakker, A. B. (2002), “The measurement of engagement and burnout: A two sample confirmatory factor Analytic approach”, Journal of Happiness Studies, 3, pp. 71-92.
- Shaw, S., & Fairhurst, D. (2008), “Engaging a new generation of graduates”, Education Training, 50(5), pp. 366-378.
- Shih, W., & Allen, M. (2007), “Working with generation-D: Adopting and adapting to cultural learning and Change”, Library Management, 28(1/2), pp. 89-100.
- The Gallup Organisation (2004) [online] Available at: www.gallup.com. Accessed 28th June 2004.
- Wellins, R., &Concelman, J. (2005), “Creating a culture for engagement”, Workforce Performance Solutions (www.WPSmag.com).
- West, M. A. (2012), Effective teamwork: Practical lessons from organizational research, IIIrd Edition, The Work Foundation, BPS Blackwell, London.
- Article View: 53
- PDF Download: 55